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Frequently Asked Questions
Nomad Watch Works is based in Singapore. We operate primarily online, but we also offer in-person consultations and self-collection by appointment. For more details or to arrange a visit, please contact us directly.
Our showroom is located at:
66 East Coast Road, 05-14, Singapore 428778
Nomad Watch Works began in 2018 as a specialist in NATO straps. Since then, we’ve expanded into leather and rubber straps and established retail spaces in Tampines Mall (2020) and NEX (2022). In 2024, we moved into our current showroom, and in 2025, we refreshed our brand to reintroduce Nomad as one of Singapore’s—and the world’s—leading strap makers.
Nomad Watch Works is a watch specialty shop offering a comprehensive selection of products:
Ready-made straps under our Nomad Edition label
Active sports straps under Nomad Sports
Custom and handmade leather products crafted by Nomad Atelier
High-end watch storage boxes and cases from our sister brand, Monad
Whether you’re looking to upgrade your strap, commission a custom piece, or store your timepieces in style, we have something for every watch enthusiast.
We offer a wide range of watch straps, including leather, rubber, and fabric options. Our ready-made strap collection is designed to fit most watch brands and models. However, if your watch has a unique lug or connector, we can also customize a strap to suit your specifications.
There are two ways to find out the lug width of your watch.
- Firstly, you can Google "<watch brand and model> lug width" and see if there is an answer from the brand's website, or some other websites.
- Alternatively, you can simply take a ruler and measure the lug width directly on your watch.
Lug widths are typically in whole numbers, and while the most common lug widths are between 18-22mm, they can go down to 8mm or up to 32mm even. Our ready stock straps are available in 16mm, 18mm, 19mm, 20mm, 21mm, 22mm, 24mm and 26mm. If you need other lug widths, you can have it custom made.
You will then need to purchase a strap with the same lug width. For example, if your watch has a lug width of 20mm, you will need a 20mm strap to fit your watch.
Many straps come with spring bars included, and we offer strap-changing tools separately. If you’re unsure about installation, feel free to contact us or visit our store for assistance.
Absolutely. We specialize in custom leather straps made to your specifications, including material, stitching, length, and buckle options. Please visit the custom collection in the main menu or reach out to us to discuss your requirements.
You can reach us via our Contact Us page, WhatsApp at +6591064136, or email at hello@nomadatchworks.com. Our team is always ready to help.
Shipping and Delivery
Yes, we ship worldwide. Shipping rates and delivery times will be calculated at checkout based on your location.
Orders are typically processed within 1-2 business days. Delivery times vary by destination:
- Singapore: 2–4 working days
- Malaysia: 3–7 working days
- International: 7–21 working days
As soon as your order is shipped we will send you a track & trace code by mail. This way you can track your order.
Keep in mind that it can take up to 48 hours before the track & trace is available. Can't track your package after 48h? Please send us an email and we will contact the shipping company.
Return and Exchange
Yes, we accept returns and exchanges within 14 days of receiving your order, provided the strap is unused and in its original packaging. Custom-made straps are not eligible for return or exchange.
If you have forgotten your password, don't worry. You can easily reset it by clicking the 'forgot password' link. Once you click the link, you will receive an email with instructions on how to create a new password. Follow the instructions to set a new password that is secure and easy to remember. Remember to keep your password safe and never share it with anyone.